Frequently Asked Questions:
Can I cancel my subscription at any time for any reason?
Yes. Monthly subscription renewals can be cancelled at any time. Annual subscriptions can not be cancelled during the annual term.
What level of support does DemandJump offer?
Chat and Email Support is included in all subscriptions. Phone Support is limited to Pro and Enterprise customers. Enterprise packages also include a dedicated advisor and more advanced Digital Services are also available to Enterprise customers.
What platforms or tools can I integrate with DemandJump?
DemandJump integrates with numerous marketing platforms including, but not limited to Google Ads, Facebook Ads, Amazon Advertising, Bing Ads, Google Search Console, Shopify, MailChimp, Klaviyo, Pepperjam, Salesforce, Hubspot, and many more. New integrations are released all the time, and DemandJump prioritizes all new integrations based on customer feedback.
What type of pricing plans does DemandJump offer?
DemandJump offers subscription-based packages with monthly or annual options available, depending on the package. Pricing begins at only $199 per month and each package contains features defined above.
Who are the typical users of DemandJump?
There is no 100% typical customer; it is anyone that wants to know Insights on their target buyer or measure marketing attribution. This includes: SMB (Small and Medium Businesses), Large Enterprises, Marketing Agencies, Non-profit organizations, government agencies, and even individual users.
What languages does DemandJump support?
At this time, the DemandJump platform is in English only. However, consumer behavior and market intelligence data may surface keywords, content, or other information from around the world in a variety of languages and totally dependent on the specific use case.
Can I login to DemandJump from my mobile device?
While DemandJump displays analytics, attribution and other data that relates to mobile, tablet, or desktop, the DemandJump platform supports desktop user logins only. This is because the complexity of data and visualizations of that data are best viewed on a tablet, PC, laptop or large screen.
Does DemandJump offer an API?
DemandJump does not have an API available at this time. However, data displayed in dashboards within the DemandJump platform is available for download via CSV, Excel, TXT and other download formats.
